2023 US Vehicle Dependability Study Ranks GMC Favourably
GMC earned a relatively decent rank in the J.D. Power 2023 U.S. Vehicle Dependability Study. The automotive General placed fourteenth overall, above the industry standard. General Motors sits behind the Japanese-oriented Mazda and above the German automaker BMW.
The Dependability Study ranked the automaker’s based on Problems Per 100 vehicles (PP100). GMC revealed a PP100 figure of 175, while the first-place winner, Lexus, earned 133. Other automakers ranking behind Lexus are Genesis with a score of 144, Kia scoring 152, and Buick’s 159. The worst regarding Vehicle Dependability was the Land Rover scoring a PP100 figure of 273.
Although GMC ranked fourteenth in the 2023 J.D Power Study, it significantly improved from the automaker’s 2022 score. The Yukon maker previously ranked seventeenth overall with a PP100 score of 192.
“It is typical in the automotive industry to roll out concepts and features by putting them in premium vehicles first. A bellwether for mass-market brands looking to adopt and implement these technology features into their portfolio is in two of the industry’s preeminent studies, the J.D. Power Initial Quality Study (IQS) and the Vehicle Dependability Study. Connecting insights from the two studies better informs automakers by substantiating trends and showcasing how some automakers are preventing problems from occurring early on and throughout the ownership experience.”
-Senior Director of Auto Benchmarking at J.D. Power Frank Hanley
J.D. Power publishes the Vehicle Dependability Study annually. The assessment examines vehicles based on 184 unique problems over nine significant categories. For instance, J.D. Power analyzed driving assistance, driving experience, exterior, features/displays, infotainment, interior, powertrain, HVAC controls, and convenience.
The Study gathers data from owners, specifically from consumers owning 2020 model-year vehicles. The Dependability data provides automotive brands and models with a Problem Per 100 Vehicle score (PP100), representing the average dilemmas owners experience per 100 vehicles.
Two noteworthy GMC vehicles earned segment-level awards in their respective studies, the Yukon and Sierra.
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